At Make Way Solution, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website or courier services.
1. Information We Collect: We may collect the following types of personal information:
- Name, phone number, email address, and mailing address
- Delivery details, including pickup and drop-off locations
- Billing and payment information
- Any messages or inquiries submitted through our website or forms
We collect this information to provide our services efficiently and to ensure secure, reliable deliveries.
2. How We Use Your Information: We use your personal information to:
- Schedule and complete courier deliveries
- Respond to inquiries or customer service requests
- Process payments and send invoices
- Improve our website and customer experience
- Send service updates or important notices
We do not sell, rent, or trade your personal information to third parties.
3. Information Sharing: We only share your information with:
- Our trusted drivers and service providers to complete deliveries
- Payment processors for billing purposes
- Legal authorities, if required by law or for fraud prevention
All third parties are required to protect your information and use it only for the purposes outlined above.
4. Data Security: We take reasonable steps to protect your personal information using secure servers, encrypted connections, and administrative safeguards. However, no online transmission is ever 100% secure.
5. Cookies and Website Analytics: Our website may use cookies and analytics tools to enhance your browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights: You have the right to:
- Request access to your personal data
- Ask us to update or correct your information
- Request deletion of your data, subject to legal or service-related limitations
7. Changes to This Policy: We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.